Commonly Asked Questions
How can I create an account on DrugHub Market?
Click the "Register" button on the home page, then follow the instructions to establish an account. It needs a password, login, and a captcha. Store your login credentials in a safe place.
How can I reset my password?
Use the "Forgot Password" option on the login page if you can't remember your password. Both your username and the response to your security question must be entered. For more help, get in touch with support if you're having trouble signing into your account.
How can I use DrugHub Market to place an order?
To finish your purchase, click "Add to Cart" after selecting the required item. After checking out, select your preferred delivery option and ship the money to the address you gave. The merchant will proceed with your transaction when the money has been verified.
Which forms of payment are accepted?
Bitcoin (BTC) and Monero (XMR) are accepted for all transactions at DrugHub Market. Additionally, you may convert between Bitcoin and XMR using our integrated currency exchanger.
What is the average shipping time?
Depending on your region and the source, shipping timeframes may vary. International orders may take one to four weeks to arrive, however domestic purchases usually arrive in two to five days. Refer to the advertising to find out when the vendor expects to ship.
What occurs if I don't receive my order?
Get in touch with the vendor directly to find out the status if your order doesn't come within the anticipated time limit. You have the option to dispute the transaction and ask for a refund or reshipment if the seller is unresponsive or unable to fix the problem.
How can I start a disagreement?
On the order page, use the "Open Dispute" option to start a claim. Give the justification for the dispute together with any pertinent information to back it up. The task of reviewing the case and rendering a decision will fall to a moderator.
When can I get my money back?
You can be eligible for a refund if the vendor was unresponsive, the items were substantially different from the advertised, or you did not get your order. Moderators decide for themselves whether or not to provide refunds.
Please get in touch with our support staff if you still have queries or problems that aren't covered in this FAQ. support@drughub-darkweb.com